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The IUP Journal of Business Strategy

Sep'14
Focus

We are all aware that microenterprises are important for the industrial development of any country, especially countries which have abundant labor resources. The role played by these microenterprises in countries such as India is immense as they are effective tools for sustainable livelihood, employment generation and empowerment of women...

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A Framework for the Development and Success of Microenterprises in India
The Impact of Regulations on Microfinance Industry: A Strategic Perspective
Pursuing Eco-Innovation Within Southeastern European Clusters
A Profile of Malaysian International Small and Medium Enterprises: Mapping Current Performance on National Policies
and Strategic Objectives
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A Framework for the Development and Success of Microenterprises in India

--Debanjan Nag and Niladri Das

Microenterprises play a critical role in the economic development of any country, particularly in a developing country like India that is undergoing transition from the traditional subsistence to a modern industrial economy. The role played by these microenterprises in India is immense as they are effective tools for sustainable livelihood, employment generation and empowerment of women, thus contributing to the country’s GDP and social upliftment of the society. This paper tries to develop a framework for the development and success of microenterprises in India by considering two broad categories, i.e., individual and business factors. The individual factors are further subdivided into sociocultural factors, psychological factors and entrepreneurial skills-related factors.

Article Price : Rs.50

The Impact of Regulations on Microfinance Industry: A Strategic Perspective

--Debapratim Purkayastha, Trilochan Tripathy and Biswajit Das

Microfinance Institutions (MFI) promise to deliver poverty alleviation while being sustainable. However, in recent years, the idea of microfinance has been questioned. The study of MFIs or their business environment from a strategic management perspective has not been taken up. This is despite the fact that MFIs promise financial inclusion of the bottom-of-the-pyramid segment and, in turn, lead to sustainable development. Moreover, MFIs have to regularly negotiate various tradeoffs, the study of which could be interesting from a strategic perspective. For instance, empirical evidence suggests that MFIs face a tradeoff between profitability (financial sustainability) and outreach (reaching the poorest customers). A study of the ecosystem of MFIs from the strategic perspective would also be of interest to other stakeholders such as donors, investors, banks and government. For instance, subsidies can play an important role to help MFIs serve the poorest segment. Such subsidies may be in the form of donor and government grants, when MFIs have access to capital at below-market interest rates. This has important implications for policy makers as it shows one way where right kind of regulations could help MFIs. On the other hand, the rapid growth of microfinance has brought increasing calls for regulation, but complying with prudential regulations and the associated supervision can be especially costly for MFIs hurting their sustainability. In India, MFIs have been accused of seeking profits at the expense of the poor, attracting stringent regulations that stifled their growth. Regulatory interventions could help the MFIs to scale up and professionalize, or it may simply stifle their development. This paper attempts to approach the issue of regulatory impact on the microfinance industry from a strategic management perspective. The discussion in this paper entails a literature review that shows the importance of the industry and the regulatory effects on a firm; it then looks at some of the tradeoffs faced by MFIs and also looks at the literature on regulations of MFIs. An attempt has been made to identify the gaps in the existing literature and present them in the conclusion.

Article Price : Rs.50

Pursuing Eco-Innovation Within Southeastern European Clusters

--Jana Hojnik, Mitja Ruzzier and Aleš Lipnik

This paper explains Eco-Innovation (EI) activities of clusters deriving from 11 countries of Southeastern European (SEE) region. The study indicates that more than a half of the analyzed clusters in the SEE region have set objectives related to EI in their cluster strategies, while just a few of them primarily focused on EI. Thus, results suggest that being primarily focused on EI is positively correlated with most of the activities related to EI which are being implemented. These activities are mostly oriented towards spreading information and awareness-raising, while not towards investing ‘heavily’ in the implementation of EI. This study offers an outline of the current situation regarding EI activities in the analyzed clusters of the SEE region. Other findings of this paper are: first, clusters have the influential power/potential to steer companies towards engagement in EI by setting the objectives and focus on EI, and second, clusters’ primary focus is related to the extent of EI’s activities.

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A Profile of Malaysian International Small and Medium Enterprises: Mapping Current Performance on National Policies and Strategic Objectives

--Mohd. Najib Saad and Aida Idris

Internationalization is recognized in many countries as an important resource for organizations’ growth and expansion. In Malaysia, there have been numerous policies, strategies and support programs formulated by the government aimed at fostering the development of internationalization of Small and Medium Enterprises (SMEs). This paper intends to look into Malaysian policies on business internationalization and to derive a profile of its international SMEs, with the aim of evaluating the effectiveness of these policies in developing firm competitiveness in international markets. The findings revealed that Malaysian SMEs are still at their early phase of involvement in international business, with a low portion of their markets, sales and profits derived from internationalization, despite numerous policies, strategies and programs supporting their internationalization development. This suggests that present policies and strategies concerning SMEs’ internationalization require urgent reviews and revisions to better suit their needs and the ever-changing global environment. Policy makers are also advised to consider the relevance of various regulations which may hamper the growth of SMEs at the international level.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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